digitaltransformation – The Corporate Futurist

Recruitment in 2017: The Digital Diversity Dilemma

Posted by thecorporatefuturiston November 2, 2017November 2, 2017in Culture 2020, Digital TransformationLeave a comment

Digital is disrupting everything and this includes the recruitment process. Some corporates are going so far as to remove the academic requirements as entry criteria to rely more thoroughly on their own tools to assess talent. What are the unintended…

Customer experience; the Japanese way: Hyper-specialisation and what Kanazawa’s tiny, tiny whisky bar might mean for the future.

Posted by thecorporatefuturiston October 18, 2017October 18, 2017in Customer Experience, Digital TransformationLeave a comment

The Japanese know you have to be authentic, you have to have knowledge if you want to look like you care and you have to respect the crowd. People naturally want to be a little different, they want to feel…